Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing total customer satisfaction through its world class manufacturing. Our goal is to foresee the requirements of every customer as well as deal with them with lift trucks which deliver the value, the performance and the reliability which they truly demand.
At Hyster, we believe in starting with the client. We annually conduct focus groups and offer an on-going voice of customer research both on-line and in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest cost of ownership and total reliability all of Hyster's machinery are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests take place in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total customer satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits really hold every worker accountable for consistent quality, combined with the 5s workplace organization in place to help us achieve it.
Hyster offers a range of excellent features as standard with all our products. By remaining committed to our focus on both quality and safety, and by being innovative from start to finish, we provide several of the best material handling machinery on the market. These are just a few of the reasons why the company has become a leader in the business.